Frequently Asked Questions
Where are you located?
In the U.S., outside Atlanta.
Is all the work done 'onshore'?
The development is done onshore. Some of our graphic design work is subcontracted offshore..
What is osCommerce?
osCommerce is an Open Source shopping cart solution. It provides the functionality needed for having an online selection of products, ordering, payment and shipment processing.
What does Open Source mean?
Open Source means that the software is free! Not crippled in functionality until you pay, but Free! It is released free under the GNU General Public License. It also means that you receive all the source code, which you can change to your liking, within the guidelines of the license.
Where can I get more information about osCommerce?
More information is available at the osCommerce site, here
What are your payment terms?
Payment is due before the work is turned over to you. In the case of Web sites, it is due then or at the time the site is live, whichever occurs first. This is for two reasons. In the case of software in general or, really, any product, once you have the taken ownership of the product, payment is due. With software, there is no way to ensure a return in the case of nonpayment, so payment needs to be made before it is out of our control. With Web sites, we have no control over when you decide to make the site live. We cannot risk doing the work and then having the client decide never to make the site live, and thus cite the site's not being live as a reason for nonpayment. But certainly, if the site IS made live (people can access it), the time for payment has already arrived.
Is there a warranty?
Yes, there is a 30-day warranty on all our work.
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